Privacy Policy

How Quill Stack collects, uses, and protects your information. Last updated: September 23, 2026.

Quill Stack ("we," "us," or "our") operates this website (quillstack.site). This policy explains what information we collect, why we collect it, and the choices you have. By using this site or submitting information through our contact form, you agree to the practices described below.

1. Information we collect

Information you provide directly. When you request a quote or contact us, we collect your name, email address, phone number (if provided), business type, and the details of your project.

Information collected automatically. Like most websites, our hosting provider may log standard technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is used for security and site performance only.

What we do not collect. We do not run advertising pixels or third-party analytics trackers on this website, and we do not collect payment information — payments are invoiced separately and processed by established payment providers under their own privacy terms.

2. How we use your information

  • To respond to your inquiry and prepare your quote
  • To deliver the services described in your approved proposal
  • To communicate about your active project
  • To meet legal, accounting, and tax obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. How long we keep information

Inquiry and quote information is retained for up to 24 months unless you become a client. Client project records are kept for the period required by applicable accounting and tax law (typically 7 years), after which they are deleted.

4. Service providers

We use a small number of service providers to operate our business — website hosting, email, invoicing, and payment processing. These providers process information on our behalf only as needed to provide their services and are bound by their own privacy obligations.

5. Your rights and choices

  • Access & correction — email us to request a copy of the information we hold about you, or to correct it.
  • Deletion — email us to request deletion of your information, subject to legal retention requirements.
  • Marketing — we send project-related emails only. If we ever send anything promotional, every message will include an unsubscribe option.

6. Security

This website is served over HTTPS (encrypted connection). We limit access to personal information to those who need it to respond to inquiries or deliver services, and we use reputable providers for hosting and email.

7. Children's privacy

Our services are directed to businesses. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be noted on this page.

9. Contact us about privacy

Questions about this policy or your data? Email support@quillstack.site.